This position is responsible for managing the day-to-day operations of a team of Outbound Telesales Representatives. The Manager will coach, deploy management initiatives, and develop sales practices to achieve monthly, quarterly and annual sales targets.
Bachelor's degree in Business Administration or Marketing preferred.
4+ years business-to-business telemarketing or sales call center management experience, with a proven ability to lead, train, coach, and motivate staff to exceed aggressive sales targets.
Proficiency in Microsoft Word, Excel and PowerPoint, with an emphasis on creation, design & maintenance of spreadsheets.
Knowledge of internal computer/operating systems, ACD technology, CRM applications, and/or sales force automation a plus.
Good decision making abilities and sound judgment, resourceful and well organized.
Excellent demonstrable verbal and written communication skills.
Experience in designing, deploying, and managing sales contests and reward programs for staff.
Experience in team management and development.
Professional and enthusiastic demeanor.
Proven ability to sell and grow market share.
Willingness to learn.
Strategic thinker/problem solver.
An EEO/AA Employer - M/F/Individuals with Disabilities/Veterans - an ADA compliance organization