American Management Association (www.amanet.org) is a world leader in talent development, advancing the skills of individuals to drive business success. AMA supports the goals of individuals and organizations through a complete range of products and services, including classroom and virtual seminars, webcasts, webinars, podcasts, conferences, corporate and government solutions, business books and research. AMA Public Telesales is dedicated to building Corporate and Government Solutions. AMA is well-known for its public training workshops which help to transform talent.
Looking for Part-time Summer Intern, AMA Saranac Lake.
As a Public Telesales Marketing intern, you will work closely with the Call Center Director and the Management Team to help maintain and manage the everyday processes through special projects that are assigned to you to help increase the revenue stream in the Call Center.
In addition, learn how to pull reports and deliver data analysis that supports strategic, actionable recommendations for optimization in the Public Telesales Call Center.
Create new Sales Lists using Social Media to add key contacts to database
Create reports that can link phone stats and attendance to performance by rep and company
Position new sales leads to new reps for appointment setting
Streamline some of our contest reports and tracking mechanisms freeing up the managers to be on the floor more
Gathers and sorts rep email templates and scripts for review by management
Ability to take initiative and attempt to work through challenges while knowing when to ask for guidance or direction
Essential Skills Required:
An EOE/AA Employer, M/F/Individuals with Disabilities/Veterans - an ADA compliance organization