American Management Association (www.amanet.org), a world leader in talent development, is looking for a Part-Time Account Coordinator in our call center in Saranac Lake, NY.   Account Coordinators must be able to use their customer service skills to uncover customer needs, reactivate accounts and contact new customers.

• Provide exceptional customer service when inquiring about completed courses
• Inquire about customer's training needs
• Ensure the customers profile has accurate contact information
• Execute corporate marketing strategies
• Plan and organize daily work schedule
• Other related duties

• Applicant must be able to commute to Saranac Lake, New York on a daily basis.
• High School graduate or equivalent required; college preferred
• 2+ years of customer service experience preferred
• Strong time management and organizational skills
• Highly motivated and completion driven

About us: American Management Association (AMA) is a global leader in professional development and management training.  Founded in 1923, AMA teaches essential business skills to individuals and supports corporate professional development goals for organization through a complete range of Learning & Development products and services, including classroom and virtual seminars, webcasts, corporate and government learning solutions. Organizations worldwide, including the majority of the Fortune 500, turn to AMA as their trusted partner in professional development.

An EEO/AA Employer - M/F/Individuals with Disabilities/Veterans - an ADA compliance organization